Sky Exchange Online IDPrivacy

Privacy Policy

Our privacy policy explains what limited information we collect when you contact us on WhatsApp, how we use it, and how we keep your details safe.

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We keep data collection to a minimum and are clear about what we hold and why.

What We Collect & How We Use It

We only collect the limited information you share when you contact us — typically your WhatsApp number and basic details to set up or support your account. We do not build tracking profiles.

Your information is used solely to provide the service you asked for.

What We Never Do

We never ask for your OTP or full card details, never sell or rent your information, and never share your details except to provide the service you requested.

Keep your login private and never share your OTP. You can ask us to delete your contact information at any time.

Information We Collect

We deliberately keep this short, because the less we hold, the safer you are. When you contact us on WhatsApp, we see your WhatsApp number and whatever you choose to type — for example that you want a new id, a demo id, or help with a deposit. If setting up or supporting your id needs a small detail like a preferred username, we may note that too.

That is the extent of it. We do not ask for your Aadhaar, PAN, full card number, bank password, UPI PIN or any one-time code. We do not run background trackers to follow you around other websites, and we do not build advertising profiles on you. If a piece of information is not needed to help you, we simply do not collect it.

How We Use Your Information

Your details are used for one purpose: to give you the service you asked for. That means creating or supporting your id, answering your questions, helping a deposit or withdrawal go through, and keeping a chat history so we can pick up where we left off. We may also use it to reply to a follow-up query or to sort out a problem you have flagged.

We do not use your information to spam you with unrelated promotions, and we do not pass it to advertisers. There is no upselling engine running in the background — just the human help you came for.

Cookies & This Website

This is a simple, lightweight site. We do not require you to log in here, and we do not use intrusive advertising or cross-site tracking cookies to identify you personally. Your web browser or our host may record basic, non-identifying technical data — such as an anonymous count of page visits — purely to keep the site working and loading properly.

The important point is that opening these pages does not tie your identity to your browsing. The real conversation only starts when you choose to message us on WhatsApp, and that channel has its own privacy protections provided by WhatsApp itself.

Your Choices & Rights

To use any of these choices, just send us a message on WhatsApp and tell us what you would like. We will act on reasonable requests promptly.

How We Keep Your Data Secure

We limit who can see your chats, keep the information we hold to a minimum, and rely on WhatsApp's own encryption to protect messages in transit. Because we never store sensitive items like OTPs, PINs or full card numbers, there is simply less about you that could ever be exposed.

No system online can promise to be perfectly secure, so you play an important part too: keep your login private, never forward a one-time code, and be alert to fake accounts that copy real providers. If any message claiming to be us asks for a password or an OTP, it is not us — check with us on our official WhatsApp number before doing anything.

How Long We Keep Your Information

We hold your details only for as long as there is a genuine reason to. While you are an active user talking to us, we keep your WhatsApp chat history so support stays smooth and we can pick up a conversation without asking you to repeat yourself. Once you are no longer in contact, or once you ask us to remove your details, there is no business reason for us to keep them and they can be deleted from our records.

Because we collect so little to begin with — essentially a WhatsApp number and the messages you chose to send — there is never a large store of sensitive data sitting around. The less we retain, the less there is to ever go wrong, and that principle guides how long anything is kept.

Third Parties We Rely On

We do not sell, rent or trade your information to anyone, and we do not hand it to advertisers or data brokers. The only third party genuinely involved in our conversations is WhatsApp (owned by Meta), because that is the platform our chat runs on. Your messages travel through WhatsApp's own end-to-end encrypted system, which is governed by WhatsApp's own privacy policy, separate from ours.

Beyond that, our website may sit on standard web hosting infrastructure that keeps ordinary server logs to stay online and secure. Any such technical data is basic and operational — it is not used to build a profile of you or to follow you across other sites. We introduce no advertising trackers or third-party marketing pixels of our own.

Cookies

This is a deliberately lightweight site and it does not use intrusive advertising or cross-site tracking cookies to identify you personally. There is no account to log into on these pages, so there is nothing here that ties your name to your browsing. At most, your browser or our host may record anonymous, non-identifying technical information — such as a simple count of page views — purely to keep the site loading correctly. The real, personal conversation only ever begins when you choose to open WhatsApp and message us.

Children's Privacy — Strictly 18+

This service is strictly for adults aged 18 and over. Betting is not for minors, and our content, our id service and our support are all intended only for people who are of legal age. We do not knowingly collect any information from anyone under 18. If we become aware that we have received details from a minor, we will delete that information promptly.

If you are a parent or guardian and believe someone under 18 has contacted us, please reach out on our WhatsApp number and we will remove any related information without delay. Protecting young people from gambling-related harm matters more to us than any individual enquiry.

Changes to This Policy

If the way we handle information ever changes, we will update this page so it always reflects our current practice. The date shown on the page indicates when it was last revised. We recommend glancing at this policy from time to time so you stay aware of how your details are treated. Because our approach is built on collecting as little as possible, we do not expect major changes — but when something does change, this is where you will find it stated plainly.

Contact Us About Privacy

If you have any question about your privacy, want to know what we hold, or would like your contact information corrected or deleted, simply message us on our official WhatsApp number and tell us what you need. There is no complicated form or process — a real person will read your request and act on anything reasonable promptly. Your privacy is your right, and using it should be as easy as sending a single message.

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